Once your order is shipped, you will get tracking information through the email you used when you placed order. With tracking information, you can track your order and see where it is and when it is delivered to you. Standard shipping within US can take 5-7 business days exclude weekends and holidays. Expedited shipping can take 2-3 business days exclude weekends and holidays. For international shipping, it depends on each country and each city we cannot say for sure. But you can keep tracking your order through tracking info. Sometimes customers can get within 1-2 weeks and sometimes more.

Yes, you can get your order fast by choosing Expedited Shipping method with a fee and it takes 2-3 business days to arrive exclude weekends and holidays. Only for orders in USA.

Yes, we do ship to all countries around the world as long as the address is available and there is shipping carrier that can deliver your package.

Unfortunately, no. To ensure that you receive your order as quickly as possible, we are unable to cancel or make any changes to the order after it has been placed, including address changes. Please make sure you enter the right address before placing order.

We suggest customers to exfoliate with our PHA pads 2 to 3 times a week at night to avoid over exfoliation and for best long term result. If your skin is strong, you can every other night. Follow with CICA Glow Mist, GG serum and GB moisturizer

Yes, surely you can use our Glow Goddess GG serum day and night time after cleansing, toning and before moisturizer. Always add sunscreen after moisturizer during the day time. Using GG serum during the day time helps protect your skin from free radical and hydrate your skin while using GG serum during the night time helps with nourishing, plumping, firming and revitalize the skin.

Of course, you can. You can use Besoma products with any brand that is original and products that have clear ingredient lists. But always check the ingredient list because there are some active ingredients that can't be layered or used together as it lead to irritation.